| CBA Training Institute

Flow for Effective Credit Coaching

Join the Flow Channel Foundation to learn strategies to optimize focus, reduce stress, and enhance efficiency—helping you better serve participants and support their financial well-being with clarity and confidence.

Small Dollars, Big Impact: Unlocking Credit Potential in Diverse Communities

Join CBA and the International Rescue Committee’s Center for Economic Opportunity (CEO) r to learn how small dollar, 0% APR installment loans can help individuals build credit

The Exceptional Assistant (TEA) Metro 2 Webinar

Join CommonGoals Software for an opportunity to walk through the credit reporting and Metro 2® components of the software.

Portfol Metro 2 Webinar

Join Portfol for an opportunity to walk through the credit reporting and Metro 2® components of the software.

DownHome Loan Manager Metro 2 Webinar

Join DownHome Loan Manager for an opportunity to walk through the credit reporting and Metro 2® components of the software.

Consumer Lending Regulations and Product Standards

Join CBA Fund and the Consumer Federation of America for CBA’s November 2024 webinar. We’ll discuss common regulations that consumer lenders have to navigate and to learn more about CBA’s Small Dollar Consumer Loan Product Standards.

Driving Change: Nonprofit Tools to Combat Predatory Auto Loans

Join ProPublica reporter Byard Duncan and CBA Member The CARes Project to explore this issue and learn about tools and programs designed to empower consumers in making informed choices about car ownership.

Navigating Credit Language Barriers

Hear from CBA members Accompany Capital, Opening Doors, and The Center for Rural Affairs about how they’re addressing language in their credit coaching or lending services in CBA’s August 2024 members-only webinar. Learn about how they identify barriers, communicate with participants, and intentionally build language access into their programs.

Bureau Credentialing Best Practices

Are you interested in adding a new CBA service? Do you already have an application started? Join CBA's Member Relations and Service Integration teams to learn about best practices for credit bureau credentialing.

CBA's Small Dollar Consumer Lender Boot Camp

There are a lack of affordable, small dollar consumer loans (SDCLs) for those who need them most, but it can be difficult to start an SDCL program. CBA's Small Dollar Consumer Lender Boot Camp offers training to leaders, loan officers, and program staff at CDFIs and nonprofit lenders to help overcome barriers to providing these credit products. With generous funding from the Citi Foundation, CBA has created six on demand trainings that together make up the Small Dollar Consumer Lender Boot Camp: Loan Product Design Streamlining Underwriting Marketing Capitalization Pol

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